Get a template

GET/api/v1/templates/{id}

scope templates:read

One template with its header, buttons and parameter mapping.

Path parameters

Name	Type	Description
`id`required	`string (uuid)`	Template id

Request

curl "https://your-crm.example.com/api/v1/templates/f6a7b8c9-d0e1-4f2a-8b3c-4d5e6f7a8b9c" \
  -H "Authorization: Bearer $RAABTA_API_KEY"

Response · 200 OK

{
  "data": {
    "id": "f6a7b8c9-d0e1-4f2a-8b3c-4d5e6f7a8b9c",
    "name": "appointment_reminder",
    "language": "en_US",
    "category": "Utility",
    "status": "APPROVED",
    "header_type": "text",
    "header_content": "Reminder for {{1}}",
    "body_text": "Hi {{1}}, your appointment is on {{2}} at {{3}}. Reply STOP to opt out.",
    "footer_text": "Acme Clinic",
    "buttons": [
      {
        "type": "QUICK_REPLY",
        "text": "Confirm"
      }
    ],
    "params": [
      {
        "key": "1",
        "source": "field",
        "value": "name"
      },
      {
        "key": "2",
        "source": "static",
        "value": ""
      },
      {
        "key": "3",
        "source": "static",
        "value": ""
      }
    ],
    "quality_score": "GREEN",
    "created_at": "2026-08-01T09:00:00.000Z",
    "updated_at": "2026-08-15T09:00:00.000Z"
  }
}

Response

Wrapped in { data: … }

Name	Type	Description
`id`required	`string (uuid)`	UUID
`name`required	`string`	The name Meta knows the template by — what you pass when sending
`language`required	`string \| null`	Language code, e.g. en_US
`category`required	`string`	Marketing \| Utility \| Authentication
`status`required	`string \| null`	Meta approval status: APPROVED \| PENDING \| REJECTED \| DRAFT …
`header_type`required	`string \| null`	text \| image \| video \| document, or null for no header
`header_content`required	`string \| null`	Header text (may contain {{1}}) or the sample media
`body_text`required	`string`	Body with {{n}} placeholders
`footer_text`required	`string \| null`	Small print under the body, when the template has one
`buttons`required	`map<string, any>[] \| null`	Button definitions as configured
`params`required	`map<string, any>[] \| null`	What fills each {{n}} at send time, when a mapping was configured
`quality_score`required	`string \| null`	GREEN \| YELLOW \| RED as reported by Meta
`created_at`required	`string (date-time)`	ISO 8601 timestamp
`updated_at`required	`string (date-time) \| null`

Errors

Status	Code	When
400	`validation_error`	The body or query failed validation. `details` lists each failing field with a `path` and a `message`.
401	`unauthorized`	No usable API key: the Authorization header is missing or malformed, or the key is unknown, revoked or expired. The three are deliberately indistinguishable.
403	`forbidden`	The key is valid but lacks the scope this endpoint requires, or the request came from an address outside the key’s IP allowlist. The message says which.
403	`account_suspended`	The account this key belongs to is suspended. Rotating the key will not help; contact support.
404	`not_found`	No such resource in this account. A resource that exists in another account also returns this.
429	`rate_limited`	The per-key budget, or the per-IP budget for failed authentication, is exhausted. Honour `Retry-After` before retrying.
500	`internal`	Something failed on our side. Safe to retry with the same Idempotency-Key; quote `request_id` if it persists.