RaabtaHQ
Inquiries

Inquiries

Website contact-form submissions and the inbox they land in.

The inquiry object

As returned by GET /inquiries, one element of the list. Every endpoint below that returns this resource returns exactly these fields.

NameTypeDescription
idrequired
string (uuid)UUID
statusrequired
string (enum)Where the inquiry sits in triagenewin_progressclosedspam
topicrequired
stringYour own category for the inquiry — free text, e.g. "Billing"
namerequired
stringWho sent it
emailrequired
string | nullSender email, lowercased; null if the form collected only a phone
phonerequired
string | nullSender phone; null if the form collected only an email
companyrequired
string | nullSender company, when the form asks
messagerequired
stringWhat they wrote
sourcerequired
string | nullWhich form this came from, e.g. "Pricing page"
source_pathrequired
string | nullThe page path the form was on
metadatarequired
map<string, string | number | boolean | null>Any additional form fields, verbatim — flat key/value pairs. Shown in the inbox and included in the CSV export.
first_touched_atrequired
string (date-time) | nullWhen someone first acted on it; null while untouched
created_atrequired
string (date-time)ISO 8601 timestamp
updated_atrequired
string (date-time)ISO 8601 timestamp

Endpoints

7 endpoints, each on its own page with its parameters, responses, error codes and samples in curl, Node and Python.