The AI customer platform for WhatsApp, Messenger & Instagram
Unify every customer conversation, run your CRM and pipelines, and put AI agents to work — answering customers, doing the jobs nobody has time for, and showing you which ads actually bring buyers.
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Built on the official Meta WhatsApp, Messenger & Instagram APIs
Every channel your customers already use
Every channel, one inbox
WhatsApp, Messenger, Instagram DMs, website chat and your own number — answered by one team, in one place, with the full history on every customer.
AI that answers customers
Draft a reply, summarise a thread, or let an assistant answer on its own — within the tools, hours and spending limits you set, and it steps aside the moment you take over.
AI that works on its own
Agents that start on a schedule or an event, split big jobs across helpers, and stop to ask you before anything you would want to check.
Know which ads pay
Capture the ad a WhatsApp lead came from, then report back which ones became customers — so Meta and Google optimise for buyers, not clicks.
The problem
Most businesses are not losing customers on price
They are losing them in the gap between a message arriving and somebody answering it — and then losing the record of it afterwards.
How it works today
- WhatsApp on one phone, Messenger on a laptop, Instagram on someone's personal account.
- The 11pm enquiry is answered at 9am, by which time they have booked elsewhere.
- The customer history lives in a staff member's chat log, and leaves when they do.
- You know the ads brought clicks. You do not know which ones brought customers.
How it works here
- One inbox for all five channels, with the whole history on every contact.
- An assistant that answers in seconds, at 11pm, in the customer's own language.
- Contacts, deals and notes in the account — not on a phone you do not own.
- The ad a WhatsApp lead came from, reported back when they actually buy.
The actual product
From the first message to the closed deal
Six real screens, in the order a customer moves through them. Every one is a screenshot of the running application — the names and numbers are invented, the software is not.
A message lands from WhatsApp, Messenger, Instagram or your website — and becomes one thread against one contact, in a list your whole team works.
Industry layers
Pick an industry and the product changes shape
Not a set of tags and a different welcome email. An industry module ships its own database tables, its own screens, its own scheduled jobs and its own staff roles — and the routes below are the real ones.
Aesthetics clinics
The diary, the record and the money, in one place
- Clinic dashboard
/dashboard - Appointments
/aesthetics/appointments - Patients
/aesthetics/patients - Structured records
/aesthetics/patients - Doctors
/aesthetics/doctors - Treatments
/aesthetics/treatments - Plans, bundles & offers
/aesthetics/treatment-plans - Finance
/aesthetics/finance - Prescriptions
/aesthetics/prescriptions - Clinic automations
/aesthetics/automations - The doctor workspace
/aesthetics/my-appointments - Clinic settings
/aesthetics/settings
Everything you need
One platform, from the ad click to the closed deal
RaabtaHQ brings your conversations, customers, campaigns, AI and ad reporting together — so nothing lives in a separate tool or someone's personal phone.
Omnichannel messaging
Five channels, one conversation history
Connect WhatsApp, Messenger, Instagram, a website chat widget and your own personal number, and reply to all five from a single channel-aware inbox.
Learn moreShared team inbox
Realtime, collaborative, presence-aware
A collaborative inbox with live updates, teammate presence, per-conversation assignment and unread tracking — no message slips through.
Learn moreAI assistants
It drafts, it replies, it knows when to fetch a human
Draft replies and summarise threads, or hand whole conversations to an assistant that answers within limits you set — and steps aside the moment a person takes over.
Learn moreAgents that work on their own
Wakes up, does the work, asks you when it matters
Give an agent a job and a time. It wakes up, works, splits the load when the job is big, and stops to ask you before anything you would want to check.
Learn moreAd attribution
Know which ads bring customers, not just clicks
Meta and Google optimise on the conversions you report back. Report none and they optimise for clicks. This closes that loop, from the ad click to the deal you actually won.
Learn moreBookings & scheduling
Take appointments without the back-and-forth
A team calendar, a public page customers book themselves, and confirmations and reminders that go out on their own.
Learn moreThe engine
Most AI agents are a loop in memory. This one is not.
Anything you leave running unattended is only as good as what happens when it fails. Here is what happens.
One conversation, two turns. Nothing is held in memory between them.
Two machines, one conversation, nothing lost between them
Because the work was written down, not remembered
Work is written down before the next step starts
Every step is persisted as it happens. If the server dies mid-sentence the run resumes from the last thing it actually finished, not from the beginning.
A restart never repeats an action
Tool calls are ledgered. A replayed run returns the first attempt's stored result instead of booking the appointment a second time.
Silence is never read as approval
Anything marked critical stops and asks a person, with a countdown and a stated fallback. There is no configuration that switches that floor off.
The bounds are money and time, not a step count
A run has a spend ceiling and a wall clock. A step cap measures neither work nor cost — and the last one cut a run off one step before it told the customer.
What is actually in the box
Numbers you can check
Every figure here is either counted from the site's own content or pinned to the product's tool registry by a test. Follow any of them through.
- 5channels, one inboxWhatsApp, Messenger, Instagram, website chat and your own number — same contacts, same assistant.
- 80AI tools across 18 groupsReal actions the assistant can take, each one gated by role, surface and industry before the model ever sees it.
- 3industry modulesNot settings — each ships its own tables, screens, scheduled jobs and staff roles.
- 23documented use casesEvery action named on those pages is checked against the live tool registry by a test.
Questions
Frequently asked
Ready to answer every customer in one place?
Bring WhatsApp, Messenger and Instagram together with AI that actually helps. Talk to us and we'll get you set up.
We reply in under an hourOr message us on WhatsApp