Operate
Bookings & scheduling
Take appointments without the back-and-forth
A team calendar, a public page customers book themselves, and confirmations and reminders that go out on their own.
- Day, week, month & agenda views
- A public page customers book themselves
- Double-booking prevented by the database, not by code
- Confirmations and reminders that send themselves
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A screenshot of the running product. The names and numbers are invented; the software is not.
01 / 05
Four views, one calendar
Day, week, month and agenda, all fed by a single data load. The view, the date and the member filter live in the URL, so a given week is a link you can send someone and the back button behaves the way they expect. It updates in realtime — an appointment taken at another desk, by the AI assistant, or on the public page appears without a refresh. Every time on screen is rendered in the account's timezone, not the viewer's, so a colleague travelling doesn't see a different diary.
02 / 05
Let customers book themselves
Turn on a public booking link and a customer picks a service, a team member and a slot, then leaves their name and number. The booking creates or matches their contact and lands in the same calendar as everything else, tagged as customer-booked so you always know where it came from.
- Set the minimum notice and how far ahead people may book
- Custom page heading, and link rotation when you need a clean slate
- An unknown or disabled link returns a plain 404 — it never confirms an account exists
03 / 05
The slot you see is the slot that's free
Availability is derived, never stored: weekly working hours, minus one-off time off, minus existing bookings each extended by its type's trailing buffer, sliced into slots. One engine serves the staff slot picker, the public page and the AI's slot-finding tool, so staff and the assistant can never disagree about what's free. And double-booking is prevented by a database constraint rather than by application code — a clash surfaces as 'that time has just been taken' on every path, not as an error page.
04 / 05
Four messages that send themselves
Booking confirmed, a reminder before the start, booking cancelled, and a follow-up after the appointment is marked complete. Each rule carries an offset, a target channel, and a free-text body and/or an approved WhatsApp template — and you can add the reminder rule more than once for, say, 24 hours and 2 hours before. Messages go out on the contact's existing conversation, on whichever channel they already use.
- Variables for the contact, your business, the date, time, assignee, type and location
- An unknown variable collapses to nothing rather than printing a placeholder at a customer
- Rescheduling replaces the pending reminders instead of queueing a second set
05 / 05
Unless your industry module owns the diary
This is core's general-purpose scheduling. On an account running an industry module — an aesthetics clinic, for instance — that module owns scheduling instead, with its own diary shaped around the vertical, and this one stands down entirely.
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Works well with
Contacts & CRM
One clean record per customer
Tags, custom fields, notes and CSV import with automatic phone-number deduplication — so every customer is one record, not five.
Learn moreReviews & reputation
More public reviews. Unhappy feedback stays private.
Tokenized review requests, a star gate that routes happy customers to Google and friends, and a private queue for everyone else.
Learn moreAI assistants
It drafts, it replies, it knows when to fetch a human
Draft replies and summarise threads, or hand whole conversations to an assistant that answers within limits you set — and steps aside the moment a person takes over.
Learn moreWho uses this, and what for
The industries whose module leans on this capability, and the scenarios it shows up in.
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