1 CRM

Shared team inbox

Realtime, collaborative, presence-aware

A collaborative inbox with live updates, teammate presence, per-conversation assignment and unread tracking — no message slips through.

  • Realtime message sync & unread badges
  • Assign conversations to teammates
  • Teammate presence (online / away)
  • Reactions, quoted replies, media & voice notes
1 CRM — Team inbox
Marco RossiSAssigned to Sana
Hey, are you free to chat about the listing?
Sounds great — book me in!
Internal note · Sana: VIP — offered the Sat 11am slot
All set, Marco — Saturday 11am is booked. See you then!
👍 Perfect, thanks!
Inbox zero — nothing waiting

Answer as a team, not as a bottleneck

Assign a conversation to the right agent, see who is online right now, and watch new messages arrive live without refreshing. Unread counts roll up into a single badge so nothing waits unseen while everyone assumes someone else replied.

A composer that keeps up with the conversation

Send photos, video, documents and voice notes; react to a message; or quote-reply to keep long threads legible. Media is stored securely and delivered through the official channel APIs.

  • Photo, video, document & voice-note sending
  • Message reactions and reply-to threading
  • Same contact's WhatsApp, Messenger & Instagram threads side by side

Context on every contact

Each thread is backed by the full CRM record — tags, custom fields, notes, deals and past conversations — so whoever picks it up has everything they need to respond well.

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Works well with

Omnichannel messaging

WhatsApp, Messenger & Instagram — one platform

Connect WhatsApp, Facebook Messenger, Instagram and your website chat widget, and reply to every DM, story reply and web chat from a single, channel-aware inbox.

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Contacts & CRM

One clean record per customer

Tags, custom fields, notes and CSV import with automatic phone-number deduplication — so every customer is one record, not five.

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AI copilot & assistant

Assistive today, autonomous when you're ready

Draft replies, summarise threads, chat with your CRM data, and — when you're ready — let a configurable AI Assistant handle conversations with guardrails.

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Ready to answer every customer in one place?

Bring WhatsApp, Messenger and Instagram together with AI that actually helps. Talk to us and we'll get you set up.

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