RaabtaHQ

Converse

Shared team inbox

Realtime, collaborative, presence-aware

A collaborative inbox with live updates, teammate presence, per-conversation assignment and unread tracking — no message slips through.

  • Realtime message sync & unread badges
  • Assign conversations to teammates
  • Teammate presence (online / away)
  • Reactions, quoted replies, media & voice notes
The RaabtaHQ shared inbox: conversations from WhatsApp, Instagram, Messenger and website chat in one list, an open thread with replies sent by the AI assistant, and a contact sidebar showing the linked deal.

A screenshot of the running product. The names and numbers are invented; the software is not.

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Answer as a team, not as a bottleneck

Assign a conversation to the right agent, see who is online right now, and watch new messages arrive live without refreshing. Unread counts roll up into a single badge so nothing waits unseen while everyone assumes someone else replied.

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A composer that keeps up with the conversation

Send photos, video, documents and voice notes; react to a message; or quote-reply to keep long threads legible. Media is stored securely and delivered through the official channel APIs.

  • Photo, video, document & voice-note sending
  • Message reactions and reply-to threading
  • Every channel's threads in one queue, badged by channel

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Context on every contact

Each thread is backed by the full CRM record — tags, custom fields, notes, deals and past conversations — so whoever picks it up has everything they need to respond well.

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Works well with

Ready to answer every customer in one place?

Bring WhatsApp, Messenger and Instagram together with AI that actually helps. Talk to us and we'll get you set up.