Pipelines and ad funnels.
Drag deals between your own stages. See which deals are closing, going stale or unassigned. Follow one ad from first message to paid.
WhatsApp CRM and shared inbox with AI
Every part of RaabtaHQ, in the order your customers meet it. Start with the map below: each box is a feature with its own page, and every arrow is work one part hands to the next.
How the parts fit together
The map
01: Inbox
One inbox for every channel, worked by the whole team
Every message from WhatsApp, Instagram, Messenger, your website and your email lands in one list, with the customer's history beside the chat. Nothing lives on one person's phone any more.
Work as a team.
Assign a chat, see who is online, and filter by Needs attention, Unread, Hot, Open, Pending or Closed. Search reaches inside every message and voice-note transcript.
Reply faster.
Quick replies send saved messages with photos, videos or voice notes in one tap. AI suggested replies can be shortened or changed, and nothing sends by itself.
Private numbers stay private.
A team member's own linked number can have its own inbox, seen only by them and your admins.
02: AI assistant
An assistant that knows your business and knows its limits
It answers from your own instructions, prices and opening hours. It hears voice notes, looks at photos, and replies in the language the customer used, with a voice note if they prefer.
It gets work done.
Finds free times and books, moves or cancels appointments. Adds contacts, tags, notes and deals. Labels every lead hot, warm or cold with a one-line reason.
It works on your schedule.
Always on, set hours, or only when you are closed. It can also start on its own: every Monday, when a deal moves stage, or when a booking is completed.
It knows when to stop.
It hands a chat to a teammate with the reason written down, asks you before actions you marked for approval, and stops at your monthly AI budget.
Not sure which parts you need?
Tell us how customers reach you today. We'll show you the setup that fits.
03: Turn chats into customers
Every chat becomes a contact, and good leads become deals
Bookings, campaigns and review requests all start from the same customer record, so nobody copies a name or a number from one screen to another.
Contacts and saved lists.
Tags, notes and custom fields. Import a spreadsheet and duplicates by phone number are caught. Save a list by tag, last message, deal stage or campaign reply.
Bookings.
Day, week and month views. Staff, the AI and customers see the same free slots, and double bookings are blocked. A public link lets customers book themselves.
Messages that send themselves.
Confirmation, reminders, a cancellation notice and an after-visit message, each in your words, on the channel the customer already uses.
04: Reach them again
Campaigns people read, and reviews that land where they count
Send WhatsApp campaigns to the right saved list and watch each person go from sent to delivered to read to replied.
WhatsApp and email campaigns.
Approved WhatsApp templates with each person's name filled in, sent now or scheduled. Email campaigns go from your own verified sending domain, with one-click unsubscribe.
STOP means stop.
STOP, band karo or mat bhejo opts a person out automatically, and it holds even if they are deleted and imported again.
Reviews.
Ask the same day. Customers who rate you at or above the level you set see your Google, Facebook or Tripadvisor link. The rest come to you privately.
05: Know what works
See which ads bring customers who pay
When someone taps a click-to-WhatsApp, Instagram or Messenger ad, RaabtaHQ saves which ad it was on their first message. When they book or pay, it can tell Meta and Google, so your ad money goes after buyers. The dashboard shows leads, reply times, AI against team and peak hours, and the owner can get a summary on WhatsApp every morning.
06: Team and control
Each person sees what their job needs
Owners, admins, agents and view-only members. Suspend someone without losing their chats. A setup checklist walks new accounts through channels, hours, team and the assistant.
Book a demo
See it with your own chats
A 30-minute call. We connect a test number and show the assistant answering your kind of enquiries.
We reply in under an hour.