WhatsApp CRM and AI assistant in Pakistan

Answer every WhatsApp and Instagram enquiry in Urdu, Roman Urdu or English, from one team inbox. Voice notes are written out, and the assistant can answer with a voice note in an Urdu voice.

  • Urdu and Roman Urdu
  • Voice notes in and out
  • Your own number (unofficial) or the official API
A 26-second voice note from Imran in Roman Urdu, written out under the audio, answered by the assistant, Spark, with a 14-second voice note in an Urdu voice.

Asked by voice, answered by voice.

A Karachi example

Greet first, hear Urdu, answer in Urdu, respect band karo

  1. Greet first.

    On your own linked number (unofficial), a broadcast can open with a short greeting in Roman Urdu or English. Only people who reply get the offer.

  2. A voice note, written out.

    Word for word, never translated, and searchable later.

  3. An Urdu voice answers.

    Roman Urdu text is spoken in Urdu so it sounds right, while the chat keeps the words as typed.

  4. Band karo means stop.

    STOP, band karo or mat bhejo, typed in English, Roman Urdu or Urdu script, opts a person out of campaigns.

From Spark Home Services' own WhatsApp number, labelled unofficial, Imran gets a short greeting first. Only after he replies does the actual offer follow: an AC service for PKR 2,499 this week.
Imran replies with a 26-second voice note asking the price for two ACs, one split and one window, and asking for the answer by voice. It is written out word for word.
Because Imran asked by voice, the assistant answers with a 14-second voice note in an Urdu voice: PKR 4,998 for both, and a choice of 10am or 2pm tomorrow.
Another customer writes band karo and is opted out of campaigns automatically. STOP, band karo or mat bhejo work the same way in English, Roman Urdu or Urdu script.

Built for how Pakistani businesses sell on WhatsApp

  • Voice notes in Urdu and Roman Urdu.

    Written out under the audio, searchable, and read by the assistant as context.

  • Urdu voice replies.

    When a customer asks for voice, the assistant replies with a voice note in an Urdu voice and stays in voice until they switch back.

  • Your own number, if that's how you work.

    Link it by QR code (unofficial) and message customers first, or keep the WhatsApp Business app on your phone while the same number runs on the official API.

  • Sending limits that protect the number.

    Broadcasts from your own number follow daily caps and a warm-up, inside your sending hours, and never go out at 03:00.

  • Click-to-WhatsApp ads tracked to the sale.

    Even on a number linked from the app, because the ad referral travels inside WhatsApp.

Editions for Pakistan

Aesthetics clinics and study abroad consultancies have their own editions. Every other business uses the core product: inbox, AI assistant, CRM, bookings, broadcasts and ad tracking.

Aesthetics clinics

Aesthetics clinics

Asked in Pakistan

Does STOP work in Urdu?

Yes. STOP, band karo or mat bhejo, in English, Roman Urdu or Urdu script, opts a contact out of campaigns automatically.

Can the AI send a voice note in Urdu?

Yes. Urdu voices are available, and Roman Urdu text is spoken as proper Urdu. Voice replies work on WhatsApp, your own number, Instagram and Messenger.

Can I keep WhatsApp on my phone?

Yes. If your number is on the WhatsApp Business app (version 2.24.17 or later), you keep using the app on your phone while RaabtaHQ uses the same number. When you connect, we ask Meta to bring in your contacts and up to six months of chats. Meta only allows this in the first 24 hours.

Book a demo

See it with your own Urdu chats

A 30-minute call. Send us a few real voice notes first, and we'll show you the transcripts and the replies.

We reply in under an hour.