Use cases
Built for your industry
1 CRM adapts to how your business actually works. Five industries ship with dedicated workspaces today — nine more are on the way.
Available now
Real estate
Turn every enquiry into a viewing
Property enquiries come in on WhatsApp and Instagram at all hours. 1 CRM captures each one, qualifies it, books the viewing and keeps every client warm through to close — with a listings workspace built for agencies.
ExploreCar rental
Book more rentals, chase fewer returns
From first enquiry to keys-back, 1 CRM runs your rental desk: a fleet workspace, a bookings calendar with a double-booking guard, and automated pickup, return and overdue reminders — all over the channels renters actually use.
ExploreTravel & tours
Turn trip enquiries into booked itineraries
Travellers ask a hundred questions before they book. 1 CRM keeps every enquiry organised, answers the repetitive ones automatically, and moves each traveller smoothly from first message to confirmed itinerary.
ExploreAesthetics clinics
Fill your appointment book, reduce no-shows
Beauty and aesthetics clients book, reschedule and ask questions over DM. 1 CRM turns those messages into booked appointments, sends the reminders that cut no-shows, and keeps every client's history close.
ExploreBeauty parlours & salons
A fuller book, happier regulars
Your clients book and rebook over DM. 1 CRM turns those messages into appointments, cuts no-shows with reminders, and keeps regulars coming back.
ExploreComing soon
Visa & immigration
Guide applicants through every step
Visa journeys are long, document-heavy and anxious. 1 CRM keeps each applicant's status, documents and next steps in one place, and automates the reminders that keep applications moving.
ExploreE-commerce
Conversational commerce that scales
Shoppers want answers before they buy and updates after. 1 CRM handles pre-sale questions, recovers carts and manages post-purchase support across every channel — with live-store integrations on the roadmap.
ExploreCafés & restaurants
Take orders and reservations in chat
Regulars message to reserve a table, place an order or ask what's on today. 1 CRM keeps those conversations flowing and turns one-time visitors into loyal regulars.
ExploreFurniture & home goods
From showroom enquiry to delivered order
Furniture is a considered purchase with a long conversation behind it. 1 CRM keeps quotes, custom orders and delivery coordination organised from first message to final mile.
ExploreHotels, resorts & guest houses
Concierge-grade service on every message
Guests message before, during and after their stay. 1 CRM gives your team one place to handle bookings, requests and follow-ups — so every guest feels looked after.
ExploreEvent planners
Keep every event on track and on message
Events run on a hundred moving parts and constant client contact. 1 CRM keeps enquiries, quotes and vendor coordination organised so nothing gets lost in the run-up to the big day.
ExploreSolar & energy
Qualify leads, book surveys, close installs
Solar is a high-value, long-cycle sale. 1 CRM qualifies inbound leads, books site surveys, and keeps every prospect warm through a considered decision — all over the channels they message you on.
ExploreGyms & fitness studios
Convert trials, retain members
Fitness is won on follow-up. 1 CRM converts trial enquiries into members and keeps them engaged with timely, personal messaging that beats a generic email blast.
ExplorePet clinics & vets
Care that keeps pet parents coming back
Pet owners message about appointments, vaccinations and worries at odd hours. 1 CRM keeps every pet's record close, automates reminders, and gives worried owners fast, caring answers.
ExploreDon't see your industry yet?
We're rolling out new verticals every month. Tell us about your business and we'll show you how 1 CRM fits.