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Answer ad leads from the first message

When someone taps your click-to-WhatsApp, Instagram or Messenger ad, RaabtaHQ saves which ad it was. The AI assistant answers from what the ad actually says, a deal can open on its own, and the new lead is reported back to your ad account.

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At 13:12 on Saturday a woman taps Zeenat Salon's Facebook ad for party makeup at PKR 7,999 this month only, which opens Messenger.
The new lead is reported to Meta Ads at once. When the group of three books and pays PKR 23,997, the won deal is reported too, with its value.

The ad, the deal and the lead report, from one first message.

A click on a Messenger ad, and an assistant that sticks to what the ad said

  1. Trigger: she taps a click-to-Messenger ad.

    Sadia taps the salon's party makeup ad on Facebook, which opens Messenger. The ad arrives with her first message, and RaabtaHQ saves it.

  2. What the AI does: it quotes the ad and invents nothing.

    Sadia asks for a group discount for three. The assistant has read the whole ad. It confirms the advertised price per person and, because the ad offers no group discount, passes the question to Sara.

  3. What the team sees: the ad and the deal, ready.

    Sara sees the ad Sadia read on her contact panel, and a deal already open at New Lead, because the salon sends new ad leads straight into a pipeline.

  4. Result: the ad account is told who bought.

    The new lead is reported to Meta Ads. When the group of three books and pays, the won deal is reported too, with its value.

At 13:12 on Saturday a woman taps Zeenat Salon's Facebook ad for party makeup at PKR 7,999 this month only, which opens Messenger.
Sadia asks for a group discount for three. The assistant has read the ad: it confirms the PKR 7,999 price per person and, because the ad offers no group discount, passes the question to Sara rather than inventing one.
Sara sees the ad Sadia came from, ad …3307 clicked at 13:12, and a deal already opened for her in the Ad leads pipeline at New Lead, because the salon sends new ad leads straight into a pipeline.
The new lead is reported to Meta Ads at once. When the group of three books and pays PKR 23,997, the won deal is reported too, with its value.

How it is put together

  • Ad capture on the first message.

    A click-to-WhatsApp ad sends its click id with the first message only, and RaabtaHQ catches it then. Every later visit from another ad is kept too.

    Ad tracking

  • Came from an ad, in the inbox.

    The contact panel shows the ad's image, headline, full text, where it ran and when it was clicked, so your team knows what the customer read before writing.

    Shared inbox

  • The assistant reads the ad.

    It sees the ad's full text and is told not to invent prices or promises the ad does not state.

    AI assistant

  • Handoff with a reason.

    Anything outside its instructions goes to a teammate with the reason written down.

    AI assistant

  • New ad leads become deals.

    Optionally, every lead from an ad, or every new lead, opens a deal in the pipeline and stage you pick on their first message. Contacts you add by hand or import never do.

    Pipelines

  • Reporting back to Meta and Google.

    Off until you switch it on. Then choose what counts: a new lead, a stage, a won deal, a booking.

    Ad tracking

Runs on: click-to-WhatsApp ads on the official API and on your own linked number (unofficial), click-to-Instagram and click-to-Messenger ads, Google and Meta ads that land on a page with your website chat, and your booking link.

  • On Instagram and Messenger there are no templates, so your team replies within 24 hours of the customer's last message.
  • Someone who writes on Instagram and later on WhatsApp shows as two contacts. Meta does not share an identifier between them.

About ad leads

Asked by people who run ads

What if tracking was off when the customer clicked?

Then that click is gone. A click-to-WhatsApp click id arrives only with the first message, so switch capture on before the campaign starts.

Will the AI promise a discount the ad doesn't offer?

It is told not to. It reads the ad's full text, sticks to what the ad says, and hands anything else to your team.

Does reporting slow down replies to customers?

No. Reporting happens separately and never holds up a customer's message.

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See your next ad lead answered on the first message

Bring one live campaign. We'll show you what RaabtaHQ saves from it and what it would report.

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