Answer a human approval

POST/api/v1/asks/{id}/answer

scope asks:answerIdempotentCosts 2 rate-limit units

Answers the question and un-parks the run. If somebody answered first this returns 200 with already_answered: true, NOT a conflict — what you wanted did happen, just not by your call, and a 409 would invite a retry that cannot succeed. min_role on an ask governs the dashboard; over the API the asks:answer scope is the gate, and the answer is attributed to the key rather than to a person.

Path parameters

Name	Type	Description
`id`required	`string (uuid)`	Ask id

Body

application/json

Name	Type	Description
`decision`required	`string (enum)`	approve or reject an approval, choose an option, submit input, or edit a tool call`approverejectchoosesubmitedit`
`answer`optional	`map<string, any>`	The payload for the decision — `option_id` for a choice, `text` for input

Request

curl -X POST "https://your-crm.example.com/api/v1/asks/6d7e8f9a-0b1c-4d2e-8f3a-4b5c6d7e8f9a/answer" \
  -H "Authorization: Bearer $RAABTA_API_KEY" \
  -H "Content-Type: application/json" \
  -H "Idempotency-Key: 6f1c2a9e-3b4d-4c5e-8f7a-9b0c1d2e3f4a" \
  -d '{
    "decision": "approve"
  }'

Response · 200 OK

{
  "data": {
    "ask": {
      "id": "6d7e8f9a-0b1c-4d2e-8f3a-4b5c6d7e8f9a",
      "run_id": "3f9a1c2e-5b7d-4e8f-9a0b-1c2d3e4f5a6b",
      "assistant_id": "8f2c1d3e-4a5b-4c6d-9e0f-1a2b3c4d5e6f",
      "kind": "approval",
      "status": "answered",
      "question": "Offer Ayesha a free reschedule outside the 24-hour window?",
      "context": "She cancelled 3 hours before her slot and has been a customer for two years.",
      "options": [],
      "tool_id": null,
      "tool_input": null,
      "min_role": "admin",
      "expires_at": "2026-09-03T09:00:00.000Z",
      "on_timeout": "reject",
      "decision": "approve",
      "answer": null,
      "answered_by": null,
      "answered_at": null,
      "answer_source": "human",
      "created_at": "2026-09-02T09:01:40.000Z",
      "updated_at": "2026-09-02T09:01:40.000Z"
    },
    "resumed": true,
    "already_answered": false
  }
}

Response

Wrapped in { data: … }

Name	Type	Description
`ask`required	`object`	The ask as it now stands
`ask.id`required	`string (uuid)`	Ask id
`ask.run_id`required	`string (uuid)`	The run parked on this question
`ask.assistant_id`required	`string (uuid) \| null`	The assistant that asked
`ask.kind`required	`string (enum)`	What kind of answer the run needs`approvalchoiceinputtool_call`
`ask.status`required	`string (enum)`	Only a pending ask can be answered`pendingansweredexpiredcancelled`
`ask.question`required	`string`	What the assistant is asking
`ask.context`required	`string \| null`	Background it supplied with the question
`ask.options`required	`object[]`	For a choice: the options offered. Empty for every other kind
`ask.options[].id`required	`string`	Pass this back as option_id
`ask.options[].label`required	`string`	What to show a human
`ask.options[].description`required	`string \| null`	Extra detail, if the assistant gave any
`ask.tool_id`required	`string \| null`	For a tool_call: the tool the model proposed and has NOT run
`ask.tool_input`required	`map<string, any> \| null`	The arguments it proposed
`ask.min_role`required	`string`	The dashboard role floor for answering. NOT enforced for API keys, where the asks:answer scope is the gate
`ask.expires_at`required	`string (date-time)`	After this the on_timeout rule applies automatically
`ask.on_timeout`required	`string (enum)`	What happens if nobody answers in time`rejectapprovehandofffail`
`ask.decision`required	`string \| null`	The decision recorded, once answered
`ask.answer`required	`map<string, any> \| null`	The answer recorded
`ask.answered_by`required	`string (uuid) \| null`	The member who answered. Null when an API key, a timeout or a withdrawal settled it
`ask.answered_at`required	`string (date-time) \| null`	When it was answered
`ask.answer_source`required	`string (enum) \| null`	How it settled`humantimeoutcancel`
`ask.created_at`required	`string (date-time)`	When the assistant asked
`ask.updated_at`required	`string (date-time)`	When it last changed
`resumed`required	`boolean`	Whether this answer un-parked the run. False when the run had already ended
`already_answered`required	`boolean`	True when somebody answered first. Your answer was not recorded, and this is not an error

Errors

Status	Code	When
400	`bad_request`	The request could not be parsed: malformed JSON, an invalid cursor, or a query parameter of the wrong shape.
400	`validation_error`	The body or query failed validation. `details` lists each failing field with a `path` and a `message`.
401	`unauthorized`	No usable API key: the Authorization header is missing or malformed, or the key is unknown, revoked or expired. The three are deliberately indistinguishable.
403	`forbidden`	The key is valid but lacks the scope this endpoint requires, or the request came from an address outside the key’s IP allowlist. The message says which.
403	`account_suspended`	The account this key belongs to is suspended. Rotating the key will not help; contact support.
404	`not_found`	No such resource in this account. A resource that exists in another account also returns this.
409	`conflict`	The request conflicts with current state: a duplicate phone number on create, an invalid state transition, or an idempotent request that is still in flight.
422	`unprocessable`	The request was well-formed but cannot be carried out. `reason` is a stable string saying why (for example `outside_window` or `stage_not_in_pipeline`).
429	`rate_limited`	The per-key budget, or the per-IP budget for failed authentication, is exhausted. Honour `Retry-After` before retrying.
500	`internal`	Something failed on our side. Safe to retry with the same Idempotency-Key; quote `request_id` if it persists.