Get a human approval

GET/api/v1/asks/{id}

scope asks:read

One ask, with the options offered and what the assistant proposed to do.

Path parameters

Name	Type	Description
`id`required	`string (uuid)`	Ask id

Request

curl "https://your-crm.example.com/api/v1/asks/6d7e8f9a-0b1c-4d2e-8f3a-4b5c6d7e8f9a" \
  -H "Authorization: Bearer $RAABTA_API_KEY"

Response · 200 OK

{
  "data": {
    "id": "6d7e8f9a-0b1c-4d2e-8f3a-4b5c6d7e8f9a",
    "run_id": "3f9a1c2e-5b7d-4e8f-9a0b-1c2d3e4f5a6b",
    "assistant_id": "8f2c1d3e-4a5b-4c6d-9e0f-1a2b3c4d5e6f",
    "kind": "approval",
    "status": "pending",
    "question": "Offer Ayesha a free reschedule outside the 24-hour window?",
    "context": "She cancelled 3 hours before her slot and has been a customer for two years.",
    "options": [],
    "tool_id": null,
    "tool_input": null,
    "min_role": "admin",
    "expires_at": "2026-09-03T09:00:00.000Z",
    "on_timeout": "reject",
    "decision": null,
    "answer": null,
    "answered_by": null,
    "answered_at": null,
    "answer_source": null,
    "created_at": "2026-09-02T09:01:40.000Z",
    "updated_at": "2026-09-02T09:01:40.000Z"
  }
}

Response

Wrapped in { data: … }

Name	Type	Description
`id`required	`string (uuid)`	Ask id
`run_id`required	`string (uuid)`	The run parked on this question
`assistant_id`required	`string (uuid) \| null`	The assistant that asked
`kind`required	`string (enum)`	What kind of answer the run needs`approvalchoiceinputtool_call`
`status`required	`string (enum)`	Only a pending ask can be answered`pendingansweredexpiredcancelled`
`question`required	`string`	What the assistant is asking
`context`required	`string \| null`	Background it supplied with the question
`options`required	`object[]`	For a choice: the options offered. Empty for every other kind
`options[].id`required	`string`	Pass this back as option_id
`options[].label`required	`string`	What to show a human
`options[].description`required	`string \| null`	Extra detail, if the assistant gave any
`tool_id`required	`string \| null`	For a tool_call: the tool the model proposed and has NOT run
`tool_input`required	`map<string, any> \| null`	The arguments it proposed
`min_role`required	`string`	The dashboard role floor for answering. NOT enforced for API keys, where the asks:answer scope is the gate
`expires_at`required	`string (date-time)`	After this the on_timeout rule applies automatically
`on_timeout`required	`string (enum)`	What happens if nobody answers in time`rejectapprovehandofffail`
`decision`required	`string \| null`	The decision recorded, once answered
`answer`required	`map<string, any> \| null`	The answer recorded
`answered_by`required	`string (uuid) \| null`	The member who answered. Null when an API key, a timeout or a withdrawal settled it
`answered_at`required	`string (date-time) \| null`	When it was answered
`answer_source`required	`string (enum) \| null`	How it settled`humantimeoutcancel`
`created_at`required	`string (date-time)`	When the assistant asked
`updated_at`required	`string (date-time)`	When it last changed

Errors

Status	Code	When
400	`validation_error`	The body or query failed validation. `details` lists each failing field with a `path` and a `message`.
401	`unauthorized`	No usable API key: the Authorization header is missing or malformed, or the key is unknown, revoked or expired. The three are deliberately indistinguishable.
403	`forbidden`	The key is valid but lacks the scope this endpoint requires, or the request came from an address outside the key’s IP allowlist. The message says which.
403	`account_suspended`	The account this key belongs to is suspended. Rotating the key will not help; contact support.
404	`not_found`	No such resource in this account. A resource that exists in another account also returns this.
429	`rate_limited`	The per-key budget, or the per-IP budget for failed authentication, is exhausted. Honour `Retry-After` before retrying.
500	`internal`	Something failed on our side. Safe to retry with the same Idempotency-Key; quote `request_id` if it persists.