Automations & chatbot flows
From simple triggers to full visual chatbots
Automate replies and workflows with trigger-and-step automations, or build full interactive chatbots on a visual flow canvas.
- 11 trigger types incl. keyword & no-reply follow-up
- 17 step types incl. tag, deal, webhook & AI
- Visual chatbot flows: buttons, lists, media, input
- AI reply / classify / extract nodes + human handoff
intent: pricing · 0.96
Automations for the everyday
Fire a workflow when a contact is created, a keyword is matched, a story is replied to, or a customer goes quiet. Steps can send messages and templates, add or remove tags, create deals, call webhooks, wait, branch on conditions, and hand off to AI — all with pre-flight validation before you go live.
- Triggers: new message, first message, keyword, no-reply, story reply, new comment & more
- Steps: send, tag, assign, create deal, webhook, wait, condition, AI generate/classify/extract/route
Chatbot flows for the guided journeys
When you need structure, the visual flow builder lets you design branching conversations on a canvas: send buttons and list menus, capture and validate input, show media, branch on conditions, tag contacts, let AI answer, and hand off to a human when it matters. Runs are stateful, resumable, and swept for timeouts automatically.
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Works well with
AI copilot & assistant
Assistive today, autonomous when you're ready
Draft replies, summarise threads, chat with your CRM data, and — when you're ready — let a configurable AI Assistant handle conversations with guardrails.
Learn moreShared team inbox
Realtime, collaborative, presence-aware
A collaborative inbox with live updates, teammate presence, per-conversation assignment and unread tracking — no message slips through.
Learn moreReady to answer every customer in one place?
Bring WhatsApp, Messenger and Instagram together with AI that actually helps. Talk to us and we'll get you set up.