Can I manage property listings inside 1 CRM?

Yes. Real-estate accounts get a dedicated Listings workspace and pipeline terminology relabelled to viewings and clients.

Does it work with my existing WhatsApp number?

1 CRM connects through the official WhatsApp Cloud API, so you keep your business number and stay compliant.

Real estate

Available now

Turn every enquiry into a viewing

Property enquiries come in on WhatsApp and Instagram at all hours. 1 CRM captures each one, qualifies it, books the viewing and keeps every client warm through to close — with a listings workspace built for agencies.

Get a demo Explore features

1 CRM — Real estate

Aisha KhanWhatsApp

Hi! How can we help today?

Hey, hope you're doing well!

Is the 2-bed on Oak St still available?

Suggested by AI

Yes — I can book a viewing Saturday 11am?

Deal moved to Viewing booked

Great, I'll be there Saturday 11am.

Viewing bookedAuto-tagged · logged to contact timeline

Viewing reminder set — Sat 10:00 AM

The challenge

The everyday challenges

Enquiries scattered across agents' personal phones and DMs
Hot leads going cold because no one followed up in time
No shared view of which client wants which property

How we help

How 1 CRM helps

A listings workspace, not just a chat app

Manage your properties in a dedicated Listings area, tie each client to the homes they're interested in, and run a sales pipeline pre-built for Lead → Viewing Booked → Offer → Closed.

Never drop a lead again

Automations greet new enquiries instantly, send a viewing-confirmation template, and nudge clients who go quiet — so follow-up happens even when your agents are out showing homes.

One team, one source of truth

Every enquiry lands in a shared inbox with the client's full history, tags and notes, so any agent can pick up any conversation without missing context.

Under the hood

The features that make it work

Shared team inbox

Realtime, collaborative, presence-aware

A collaborative inbox with live updates, teammate presence, per-conversation assignment and unread tracking — no message slips through.

Learn more

Deal pipelines

Kanban sales tracking that speaks your language

Track opportunities on visual Kanban pipelines with custom stages, values, assignees and your own currency.

Learn more

Automations & chatbot flows

From simple triggers to full visual chatbots

Automate replies and workflows with trigger-and-step automations, or build full interactive chatbots on a visual flow canvas.

Learn more

AI copilot & assistant

Assistive today, autonomous when you're ready

Draft replies, summarise threads, chat with your CRM data, and — when you're ready — let a configurable AI Assistant handle conversations with guardrails.

Learn more

Questions

Frequently asked

Ready to answer every customer in one place?

Bring WhatsApp, Messenger and Instagram together with AI that actually helps. Talk to us and we'll get you set up.

Get a demo See pricing