RaabtaHQ

Converse

AI assistants

It drafts, it replies, it knows when to fetch a human

Draft replies and summarise threads, or hand whole conversations to an assistant that answers within limits you set — and steps aside the moment a person takes over.

  • Suggest a reply, summarise a thread, draft the follow-up
  • One assistant per channel, with instant human hand-off
  • Approve individual actions before they happen
  • Per-tool permissions, spend ceiling, your own provider key
The AI assistants screen in RaabtaHQ, showing an assistant and the channels it answers on.

A screenshot of the running product. The names and numbers are invented; the software is not.

01 / 04

Start as a copilot, not a replacement

Have it draft a reply, expand a rough note into a full message, or summarise a long thread with the sentiment and the facts that matter. Nothing is sent without a person pressing send. Most teams live here for weeks before letting it answer anything on its own — which is the point of it working both ways.

02 / 04

Then let it answer, on a leash you hold

Give an assistant a persona, a model and a set of tools, then bind it to WhatsApp, Messenger, Instagram, website chat or a personal number. It answers inside the hours you set, uses only the tools you switched on, and stops the instant a colleague opens the thread — it will not resume a conversation a human has taken over.

  • Custom hours, or only outside business hours
  • It reads voice notes and looks at photos when you let it
  • It can reply in a voice note if you would rather it did
  • Answers in the customer’s own language

03 / 04

Make it ask before it does anything you would want to check

Pick the actions that need a person’s say-so — issuing a refund, sending a template to four hundred people, changing a booking. The assistant stops before it runs one, the proposed action lands in your queue with the details filled in, and it carries on with your answer. Silence is never read as a yes.

04 / 04

Your model, your key, your ceiling

Use Anthropic, OpenAI, Google or Google Vertex. Your API key is encrypted and stays yours. Set a monthly spend limit and the assistant warns, then throttles, then stops — rather than quietly running up a bill nobody is watching.

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Bring WhatsApp, Messenger and Instagram together with AI that actually helps. Talk to us and we'll get you set up.