AI copilot & assistant
Assistive today, autonomous when you're ready
Draft replies, summarise threads, chat with your CRM data, and — when you're ready — let a configurable AI Assistant handle conversations with guardrails.
- Suggest reply, draft & conversation summaries
- "Ask AI" chat over your own CRM data
- One AI Assistant per channel, with human hand-off
- One-click OAuth connect for WhatsApp, Messenger & Instagram
“Thanks for reaching out — the XC60 is available for your dates…”
A copilot in every conversation
Ask AI to draft or expand a reply, summarise a long thread with its sentiment and key facts, or suggest the next action. It's human-in-the-loop by default — the agent proposes, your team sends.
Bring your own model, keep your keys
Configure Anthropic, OpenAI, Google or Google Vertex per account. Your API key is encrypted at rest, your system prompt and temperature are yours to tune, and a per-tool access map controls exactly what the AI is allowed to touch.
- Anthropic, OpenAI & Google model providers
- Encrypted per-account API keys
- Monthly USD budget with warn / grace / block ladder
One assistant, every channel, on a leash you hold
Configure a single AI Assistant with its own persona, model and tool access, then bind it to WhatsApp, Messenger, Instagram or your website chat widget. It runs autonomously within the guardrails you set — per-tool access control, budget ceilings and instant human hand-off — with custom HTTP connectors and voice-note transcription when you need it to go further.
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Works well with
Automations & chatbot flows
From simple triggers to full visual chatbots
Automate replies and workflows with trigger-and-step automations, or build full interactive chatbots on a visual flow canvas.
Learn moreShared team inbox
Realtime, collaborative, presence-aware
A collaborative inbox with live updates, teammate presence, per-conversation assignment and unread tracking — no message slips through.
Learn moreReady to answer every customer in one place?
Bring WhatsApp, Messenger and Instagram together with AI that actually helps. Talk to us and we'll get you set up.