Features
Everything RaabtaHQ does
15 capabilities, grouped by the job they do. Each works on its own and gets better beside the others — start anywhere.
Converse
Every conversation, one place
Five ways a customer can reach you, all landing in the same inbox with the same history and the same assistant.
Omnichannel messaging
Five channels, one conversation history
Connect WhatsApp, Messenger, Instagram, a website chat widget and your own personal number, and reply to all five from a single channel-aware inbox.
Learn moreShared team inbox
Realtime, collaborative, presence-aware
A collaborative inbox with live updates, teammate presence, per-conversation assignment and unread tracking — no message slips through.
Learn morePersonal WhatsApp
Your own number. Message customers first.
Link your own WhatsApp number by QR or pairing code — no Meta approval, no templates, and the only channel that can message a contact first.
Learn moreWebsite chat widget
One line of script. Same inbox.
Embed a chat widget with one script tag, style every part of it, and answer visitors from the same inbox — with the same AI — as everyone else.
Learn moreAI assistants
It drafts, it replies, it knows when to fetch a human
Draft replies and summarise threads, or hand whole conversations to an assistant that answers within limits you set — and steps aside the moment a person takes over.
Learn moreOrganise
Know who you're talking to
One clean record per customer, the lists you actually send to, and a board that shows what's moving.
Contacts & CRM
One clean record per customer
Tags, custom fields, notes and CSV import with automatic phone-number deduplication — so every customer is one record, not five.
Learn moreSegments
Save the list, not just the label
Saved contact lists built from a filter across everything the CRM knows — fields, tags, activity, deals and past campaign engagement.
Learn moreInquiries
Your website contact form, in the same place as everything else
A shared inbox for website form submissions: connect your contact form to one API endpoint and stop losing enquiries in a mailbox.
Learn moreDeal pipelines
Kanban sales tracking that speaks your language
Track opportunities on visual Kanban pipelines with custom stages, values, assignees and your own currency.
Learn moreOperate
Book them, delight them, keep them
The work that happens after the conversation — appointments, reputation, and campaigns you can measure.
Agents that work on their own
Wakes up, does the work, asks you when it matters
Give an agent a job and a time. It wakes up, works, splits the load when the job is big, and stops to ask you before anything you would want to check.
Learn moreBookings & scheduling
Take appointments without the back-and-forth
A team calendar, a public page customers book themselves, and confirmations and reminders that go out on their own.
Learn moreReviews & reputation
More public reviews. Unhappy feedback stays private.
Tokenized review requests, a star gate that routes happy customers to Google and friends, and a private queue for everyone else.
Learn moreBroadcasts
Template campaigns with delivery you can see
Send approved WhatsApp template campaigns to targeted segments and track sent → delivered → read → replied per recipient.
Learn moreAd attribution
Know which ads bring customers, not just clicks
Meta and Google optimise on the conversions you report back. Report none and they optimise for clicks. This closes that loop, from the ad click to the deal you actually won.
Learn morePlatform
Built to be trusted and extended
Isolation you can explain to a client, keys you can revoke, and an MCP server that lets Claude work inside your account.
Developer API
The whole account, over REST
Contacts, the inbox, messages, templates, broadcasts and the sales pipeline over a versioned REST API — with account-scoped keys, signed webhooks, an OpenAPI spec and reference docs.
Learn moreClaude & MCP
Connect Claude to your account — on a leash
Paste a URL into Claude, Claude Code or any MCP client and work with your account in plain language — bounded by exactly what you can already do.
Learn moreSecurity & data isolation
Isolated by the database, not by a WHERE clause
Tenant isolation enforced by the database rather than by application code, encrypted secrets, verified webhooks — and the option to host it yourself.
Learn moreThe AI engine
Durable, resumable, and it never does a thing twice
What runs underneath the assistants — work written down before it happens, restarts that never repeat an action, and ceilings on time and spend it cannot talk its way past.
Learn moreBy industry
Built for your line of work
Everything above comes with every account. A couple of trades also carry records the core CRM cannot hold — those get their own module, with their own diary and their own money, on top of all of it.
Aesthetics clinics
The diary, the record and the money, in one place
A full clinic module — appointments, patient records, treatments, invoicing and doctor commissions — sitting on top of the messaging platform your patients already use.
Learn moreStudy abroad consultancies
Every case, every deadline, and who you're waiting on
Cases and tracks for admissions and visas, checklists with a real gate, branch scoping, and two separate billing systems — one for students, one for university commission.
Learn moreBusiness setup & corporate services
Every licence, every visa, every renewal — and the client watching
Engagements and tracks for formation, visas, banking and digital retainers; a renewals calendar that runs itself; invoicing that keeps your fee separate from government charges; and a portal where the client does their own part.
Learn moreReady to answer every customer in one place?
Bring WhatsApp, Messenger and Instagram together with AI that actually helps. Talk to us and we'll get you set up.
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