RaabtaHQ

Organise

Inquiries

Your website contact form, in the same place as everything else

A shared inbox for website form submissions: connect your contact form to one API endpoint and stop losing enquiries in a mailbox.

  • One endpoint to connect any contact form
  • Whatever fields your form collects, kept and shown
  • Status, notes and a full history on every enquiry
  • Notifications, webhooks and AI triage — pick any of them

01 / 03

One endpoint, whatever your form asks

Post a submission to the Inquiries API from your site's backend and it appears in the inbox immediately. Name plus an email or a phone number is the whole requirement — if your form only collects a WhatsApp number, that works. Every other field you ask for is kept alongside the message and shown with it, so a budget range or a 'which branch' answer is still there when someone follows up.

  • Works with any site — a form handler, Zapier, n8n, or your own code
  • Extra fields are kept verbatim, not squashed into the message
  • Your own categories, not a fixed list to pick from
  • A retried submission never creates the lead twice

02 / 03

An inbox, not a spreadsheet

Enquiries move through new, in progress and closed, with internal notes and a timeline showing who did what. Search across name, email, phone, company and message, filter by status or category, and see every previous enquiry from the same person on their record. A count on the sidebar shows how many nobody has touched yet — with the average time to first reply above it, so it stays honest.

  • Split view: filter the list, read the full enquiry beside it
  • Every filtered view and every enquiry is a shareable link
  • Block a time-waster and their next submission never arrives
  • Export what you are looking at to CSV

03 / 03

Tell the right people, or the right system

A new enquiry can raise an in-app notification for the team, fire a webhook so it lands in Slack or your CRM within seconds, and be triaged by an AI assistant. Use one, two or all three — each is switched on where that kind of thing is already configured, so there is no extra settings screen to learn.

  • Notifications each member can turn off for themselves
  • Webhooks for new enquiries and for every status change
  • An assistant that can read the queue and move things along
  • The assistant can never mark a real lead as spam

Explore more

Works well with

Ready to answer every customer in one place?

Bring WhatsApp, Messenger and Instagram together with AI that actually helps. Talk to us and we'll get you set up.