RaabtaHQ

Organise

Contacts & CRM

One clean record per customer

Tags, custom fields, notes and CSV import with automatic phone-number deduplication — so every customer is one record, not five.

  • Tags, custom fields & notes
  • CSV import with a pre-import preview
  • Automatic phone-number deduplication
  • Duplicate detection as you type
The contacts list in RaabtaHQ, with tags, channels and last-activity for each record.

A screenshot of the running product. The names and numbers are invented; the software is not.

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No more duplicate customers

One deduplication rule covers every way a contact with a phone number can arrive — an inbound WhatsApp message, the manual form, a CSV import, the public booking page, an AI tool. Numbers are normalised and matched per account, so importing a spreadsheet, adding a contact by hand and receiving a message can't fragment one person into three records. An exact match is blocked outright with a link to the existing record; a near match is raised as a warning rather than a wall.

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Model your business, not a generic address book

Add the custom fields that matter to you, tag contacts for fast segmentation, and keep internal notes on every record. Tag filtering runs server-side, so a tag covering thousands of contacts stays fast and can't quietly truncate.

  • Custom fields tailored to your workflow
  • Fast, server-side tag filtering
  • Notes, deals and custom values on every contact page

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Then turn a filter into a list

Tags label one contact at a time. When you need everyone who matches a question — messaged in the last 30 days, open deal over a threshold, never replied to your last campaign — that's a segment, and it gets its own page.

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Ready to answer every customer in one place?

Bring WhatsApp, Messenger and Instagram together with AI that actually helps. Talk to us and we'll get you set up.