Furniture & home goods
Coming soonFrom showroom enquiry to delivered order
Furniture is a considered purchase with a long conversation behind it. 1 CRM keeps quotes, custom orders and delivery coordination organised from first message to final mile.
The challenge
The everyday challenges
- Long sales conversations that are hard to track
- Custom-order details lost in scattered messages
- Delivery coordination handled ad hoc over calls
How we help
How 1 CRM helps
A pipeline for considered purchases
Track each buyer from enquiry to quote to order, with custom fields for specifications, finishes and dimensions.
Share the catalogue in chat
Send product photos, videos and documents directly in the conversation, and let AI answer common questions about materials and availability.
Delivery coordination (coming soon)
Planned delivery-partner integrations will bring fulfilment status into the same conversation your customer is already in.
Under the hood
The features that make it work
Deal pipelines
Kanban sales tracking that speaks your language
Track opportunities on visual Kanban pipelines with custom stages, values, assignees and your own currency.
Learn moreShared team inbox
Realtime, collaborative, presence-aware
A collaborative inbox with live updates, teammate presence, per-conversation assignment and unread tracking — no message slips through.
Learn moreAutomations & chatbot flows
From simple triggers to full visual chatbots
Automate replies and workflows with trigger-and-step automations, or build full interactive chatbots on a visual flow canvas.
Learn moreDeveloper API & platform
Extend it, integrate it, self-host it
A scoped public REST API, granular team roles, encrypted secrets and multi-tenant isolation — built for teams that want to integrate and operate at scale.
Learn moreReady to answer every customer in one place?
Bring WhatsApp, Messenger and Instagram together with AI that actually helps. Talk to us and we'll get you set up.