Saudi Arabia
Aesthetic clinic software in Saudi Arabia
Arabic enquiries, a Sunday-to-Thursday diary
Aesthetics is growing quickly across the Kingdom, and the enquiry pattern is consistent: an Arabic DM asking a price, a question about a practitioner, and a booking that has to land somewhere reliable.
- Arabic enquiries, including voice notes
- Sunday–Thursday week, weekend Friday and Saturday
- A diary the database will not let you double-book
- Instagram and WhatsApp in one inbox
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Locally
What is different about this in Saudi Arabia
The parts that are not the same as running the same business somewhere else.
- The diary runs Sunday to ThursdayBusiness hours and timezone are account settings the assistant reads, so a reminder is not sent to a clinic that closed on Thursday evening.
- Most enquiries are in ArabicThe assistant answers in the language the patient used, transcribing voice notes rather than leaving them for somebody to listen to later.
- Instagram is where the enquiry startsFor consumer clinics the DM is the sales channel. It is a peer channel in the same inbox with the same treatments catalogue, so the price is the same wherever it is asked.
- Reporting in SARInvoices, deal values and pipeline figures are in riyals, set per account.
01 / 03
The booking has to be real
An assistant that promises a slot the clinic cannot honour is worse than no assistant. It reads the same availability engine the booking screen uses, and double-booking is prevented by a constraint in the database rather than by application code.
02 / 03
The record outlives the conversation
Patients, treatments, plans, prepaid credits and invoices are records with the conversation attached, so a question about a treatment from six months ago has an answer on the screen.
03 / 03
Clinical data is not something it can reach
The autonomous assistant is built with no clinical tool. Notes, prescriptions and allergies are reachable only by a person with the role to see them.
The module underneath this page
A full clinic module — appointments, patient records, treatments, invoicing and doctor commissions — sitting on top of the messaging platform your patients already use.
Channels and scenarios for this module
How it is answered, and what the assistant does on an account like this.
- ChannelWhatsApp for aesthetics clinicsThe diary, answered at midnight
- ChannelInstagram DMs for aesthetics clinicsWhere the enquiries actually start
- Use caseThe 3am rescheduleMoved, confirmed, and nobody was awake
- Use caseForty messages, five that matterThe routine handled, the rest escalated with context
- Use caseAsking for the review on the same dayWhen they are still pleased, not next Thursday
- Use caseTomorrow, prepared overnightSplit across helpers while the building is empty
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