Beauty parlours & salons
Available nowA fuller book, happier regulars
Your clients book and rebook over DM. 1 CRM turns those messages into appointments, cuts no-shows with reminders, and keeps regulars coming back.
The challenge
The everyday challenges
- No-shows leaving stylists idle
- Bookings scattered across Instagram and WhatsApp
- No simple way to win back lapsed clients
How we help
How 1 CRM helps
Bookings and reminders, handled
Capture appointment requests with a flow and send automatic confirmations and reminders to keep the chairs full.
Every channel in one place
Reply to Instagram DMs and WhatsApp together, so bookings from your most visual channel never get missed.
Bring lapsed clients back
Tag clients by service and send gentle win-back broadcasts to the ones you haven't seen in a while.
Under the hood
The features that make it work
Automations & chatbot flows
From simple triggers to full visual chatbots
Automate replies and workflows with trigger-and-step automations, or build full interactive chatbots on a visual flow canvas.
Learn moreOmnichannel messaging
WhatsApp, Messenger & Instagram — one platform
Connect WhatsApp, Facebook Messenger, Instagram and your website chat widget, and reply to every DM, story reply and web chat from a single, channel-aware inbox.
Learn moreBroadcasts
Template campaigns with delivery you can see
Send approved WhatsApp template campaigns to targeted segments and track sent → delivered → read → replied per recipient.
Learn moreContacts & CRM
One clean record per customer
Tags, custom fields, notes and CSV import with automatic phone-number deduplication — so every customer is one record, not five.
Learn moreReady to answer every customer in one place?
Bring WhatsApp, Messenger and Instagram together with AI that actually helps. Talk to us and we'll get you set up.