Aesthetics clinics
Available nowFill your appointment book, reduce no-shows
Beauty and aesthetics clients book, reschedule and ask questions over DM. 1 CRM turns those messages into booked appointments, sends the reminders that cut no-shows, and keeps every client's history close.
The challenge
The everyday challenges
- No-shows quietly draining revenue
- Instagram DMs and WhatsApp bookings in different places
- No record of a client's past treatments or preferences
How we help
How 1 CRM helps
Booking and reminders in one flow
Capture appointment requests with a chatbot flow and send automated confirmation and reminder messages that keep chairs filled.
Instagram and WhatsApp together
Reply to Instagram DMs, story replies and WhatsApp messages from one inbox, so no enquiry from your most visual channel slips away.
Client history at your fingertips
Keep treatment notes, preferences and tags on each client record for personalised, professional follow-up.
Under the hood
The features that make it work
Omnichannel messaging
WhatsApp, Messenger & Instagram — one platform
Connect WhatsApp, Facebook Messenger, Instagram and your website chat widget, and reply to every DM, story reply and web chat from a single, channel-aware inbox.
Learn moreAutomations & chatbot flows
From simple triggers to full visual chatbots
Automate replies and workflows with trigger-and-step automations, or build full interactive chatbots on a visual flow canvas.
Learn moreContacts & CRM
One clean record per customer
Tags, custom fields, notes and CSV import with automatic phone-number deduplication — so every customer is one record, not five.
Learn moreShared team inbox
Realtime, collaborative, presence-aware
A collaborative inbox with live updates, teammate presence, per-conversation assignment and unread tracking — no message slips through.
Learn moreReady to answer every customer in one place?
Bring WhatsApp, Messenger and Instagram together with AI that actually helps. Talk to us and we'll get you set up.