Visa & immigration
Coming soonGuide applicants through every step
Visa journeys are long, document-heavy and anxious. 1 CRM keeps each applicant's status, documents and next steps in one place, and automates the reminders that keep applications moving.
The challenge
The everyday challenges
- Applicants constantly asking 'what's the status of my case?'
- Chasing missing documents by hand, one applicant at a time
- Sensitive personal details spread across chat threads
How we help
How 1 CRM helps
Every case in a pipeline
Move applicants through clear stages, store their details in custom fields, and see at a glance who's waiting on what.
Automated status nudges
Trigger reminders for missing documents, appointment dates and status changes, so applicants stay informed without your team typing the same update fifty times.
Answer common questions with AI
Let an AI assistant handle routine process questions from your own knowledge, and hand off to a consultant the moment a case needs judgement.
Under the hood
The features that make it work
Contacts & CRM
One clean record per customer
Tags, custom fields, notes and CSV import with automatic phone-number deduplication — so every customer is one record, not five.
Learn moreAutomations & chatbot flows
From simple triggers to full visual chatbots
Automate replies and workflows with trigger-and-step automations, or build full interactive chatbots on a visual flow canvas.
Learn moreAI copilot & assistant
Assistive today, autonomous when you're ready
Draft replies, summarise threads, chat with your CRM data, and — when you're ready — let a configurable AI Assistant handle conversations with guardrails.
Learn moreShared team inbox
Realtime, collaborative, presence-aware
A collaborative inbox with live updates, teammate presence, per-conversation assignment and unread tracking — no message slips through.
Learn moreReady to answer every customer in one place?
Bring WhatsApp, Messenger and Instagram together with AI that actually helps. Talk to us and we'll get you set up.